Legal
Terms of Service
Last updated 22 September 2026
These Terms of Service ("Terms") govern your access to and use of Enriclio, a B2B sales-intelligence and CRM platform operated by Enriclio. By creating an account or using the service, you agree to these Terms.
1. The service
Enriclio continuously discovers businesses matching your ideal customer profile from publicly available sources, structures and organizes their business contact details, and gives you a CRM, analytics and outreach tools to run your own sales workflow. The service is provided on a subscription basis and delivered as software over the internet.
2. Accounts
You must provide accurate registration details and keep your password secure. You are responsible for all activity under your account.
Minimum age. You must be at least 18years old and legally able to enter into a binding contract. You confirm this when you create the account. The service is not offered to children, we do not knowingly hold a child’s data, and we will close any account we find to be held by someone under 18 and delete its data. See the Children’s data section of the Privacy Policy.
One subscription is intended for use by a single business customer; you may create the user seats your plan permits.
3. Subscription and billing
The service is provided under an individual agreement; plan scope, usage allowances and fees are set out in your order or engagement agreement and charged in advance on a recurring basis, until cancelled. Payments are processed securely by our third-party payment provider, which handles billing and invoicing.
Your subscription renews automatically each period, at the same price, until you cancel. There is no minimum term, no cancellation fee and no notice period. Cancel at any time; your access continues to the end of the period you have already paid for, and you are not charged again. We will email you in advance of any change to the price or the billing frequency.
4. Cancellation and refunds
You may cancel at any time from your billing portal; access continues until the end of the paid period. Refunds are governed by our Refund Policy, which includes a 14-day money-back guarantee for new subscriptions.
5. Acceptable use
Enriclio is intended for legitimate business-to-business use. The data it surfaces is business contact information compiled from publicly available sources, provided to help you reach other businesses lawfully. You agree not to use Enriclio to:
- send unsolicited communications in violation of applicable law, or continue contacting anyone who has asked you to stop;
- target consumers, or process personal data unlawfully or without a valid legal basis;
- resell, sublicense or provide the service to third parties as your own product without written permission;
- reverse engineer, overload, or attempt to gain unauthorized access to the platform or its infrastructure.
You must honor unsubscribe and opt-out requests, and you are solely responsible for how you use the data, including compliance with GDPR, ePrivacy, CAN-SPAM and other laws that apply to your outreach.
6. Data and privacy
Our handling of personal data is described in our Privacy Policy. You retain ownership of the data in your account. We process it to provide and improve the service and act as a processor for the business contact data you generate.
7. Availability
We work to keep the service running continuously but do not guarantee uninterrupted availability. We may perform maintenance, update features, or modify third-party data sources. We are not liable for the accuracy or completeness of data obtained from third-party sources.
8. Intellectual property
The platform, the website and everything in them are owned by Enriclio and protected by copyright and trademark law. Your subscription is a licence to use the service, not a transfer of ownership: you may not copy, mirror, reverse engineer, resell or white-label it, and you may not reproduce our copy, design or brand elsewhere. The full terms, the licences of the fonts and icons we use, and the procedure for reporting infringement in either direction, are in our Copyright Policy.
The data you generate in your own workspace is yours. You grant us only the limited licence needed to host and process it so we can provide the service.
9. Limitation of liability
To the maximum extent permitted by law, Enricliois provided “as is”. Our total liability for any claim arising out of the service is limited to the amount you paid in the three months preceding the claim. We are not liable for indirect, incidental or consequential damages, including lost profits or lost data.
10. Termination
You may stop using the service at any time. We may suspend or terminate accounts that breach these Terms or applicable law. On termination, your right to use the service ends; you may export your data before your access period expires.
11. Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated by email or in-app notice. Continued use after changes take effect constitutes acceptance.
12. Contact
Questions about these Terms? Email legal@enriclio.com. Registered details are on our Imprint.